Task 3 & Task 4 Unit 6 (Taking Simple Phone Message)

Task 3

Perform dialogue below in front of the class!

Secretary : Good morning. Duta Company. Can I help you?

Mr. Liam : Good morning. Could you put me trough to Mr. Ben?

Secretary : May I have your name, please?

Mr. Liam : I am Mr. Liam from Global Corporation.

Secretary : Mr. Liam, would you please wait for a moment. I'll put you trough Mr. Ben

Mr. Liam : All right.

Secretary : Mr. Liam, I'm sorry. The line is busy.

Mr. Liam : So I can't talk to him right now?

Secretary : No, Sir. Do you want to hold on or call again later?

Mr. Liam : I can't wait or and I can't call again later because I am going to attend a meeting in few minutes.

Secretary : Can I take your message, Mr. Liam?

Mr. Liam : Yes, please. Tell Mr. Ben that I will come to his office tomorrow after lunch time. I want to discuss the continuance of our cooperation.

Secretary : Is there other message, Mr. Liam?

Mr. Liam : No. Thank you for taking my message.

Secretary : You're welcome, Mr. Liam.

Task 4

Answer the question based on the dialogue!

1. Where does the secretary work?

    Answer : At Duta Company

2. To whom does Mr. Liam want to talk?

    Answer : To Mr. Ben

3. Why can't Mr. Liam talk to Mr. Ben?

    Answer : Because the line is busy

4. Will Mr. Liam call again later?

    Answer : No, he will not

5. Does Mr. Liam leave message?

    Answer : Yes, he does

6. What is the message?

    Answer : The message is to tell Mr. Ben that Mr. Liam will come to his office tomorrow after lunch time